Where's my order?

 There are numerous why an order could be delayed.

1. A issue with the selected shipping agent. If you have the tracking number we suggest you contact the shipping agent directly by going to their website. Below are some examples of the shipping agents we work with:

a) Sendle TRACKING

b) Australia Post TRACKING

c) FedEx Australia TRACKING

2. If you have not received a shipment tracking number, then the issue is internal and related to the packing, picking or shipping processes. If that is the case please contact us by using the chat bot in the left hand corner or by using THIS web page.